Manage users

Moderators can manage settings for all users or individually.

All users (Moderators and Viewers) appear in the User list panel on the left side.  The User list can be displayed or hidden via the User list toggle button. 

To display the configuration menu with settings for all users, press the Manage users cog wheel beside USERS

Enable (or Disable) Users join muted - dictates whether users joining the session will have their microphones muted or unmuted.

Mute all users except presenter - mutes every user (Moderators and Viewers) except the presenter.  Users can still unmute themselves.

Lock viewers - opens another menu with more granular options.  See the following article for more information.

Guest policy - sets the session user access policy.  See the following article for more information.

Save user names - downloads the list of users in a text file

Create breakout rooms - opens the Breakout Rooms management interface.  See the following article for more information.     

Learning Analytics Dashboard - See the following article for more information.

To display the configuration menu with settings for individual users, press on their name in the User list

Start a private chat - opens a new window visible only to the Moderator and selected user for private messaging

Lock public chat - prohibits the user from posting messages in the Public Chat window 

Mute user - mutes the microphone of the selected user

Give whiteboard access - permits the selected user to markup the whiteboard

Make presenter - promotes user to the presenter role

Promote to moderator or Demote to viewer - configures user role

Remove user - ejects a user from the session and presents the option to Prevent this user from rejoining the session